Child Safety Standards

At SyncMee, the safety and security of all users, especially children, are our top priorities. We are committed to maintaining a secure platform and adhere to global safety standards to ensure compliance with child protection policies.

What Information Do We Collect ?

When you use SyncMee, we collect and process the following types of personal information:

1. Eligibility and Age Restrictions

• Minimum Age Requirement: SyncMee is exclusively for users aged 18 and above. No minors are permitted to register or use the platform.

• Manual Age Verification: During the registration process, all users are required to provide valid information to confirm they meet the age requirement. Suspicious accounts are reviewed and removed if they are found to be ineligible.

2. Strict Community Guidelines

All users must comply with SyncMee’s strict community guidelines, which prohibit:

• Sharing of explicit, harmful, or exploitative content.

• Engaging in grooming, harassment, or predatory behavior.

• Falsifying age, identity, or intentions.

Any violation of these guidelines will result in immediate account suspension or permanent ban, along with potential reporting to relevant authorities if necessary.

3. Content and Profile Moderation

• Manual Content Moderation: A dedicated moderation team reviews user profiles, chats, and shared content to identify and remove any inappropriate material.

• Proactive Monitoring: Our team regularly monitors user activity to maintain a safe and respectful environment for all users.

4. Reporting and Blocking Features

• In-App Reporting: Users can report any inappropriate behavior or content directly within the app. Our moderation team reviews and responds to reports within 24 hours.

• Blocking Tools: Users can block any individual to stop unwanted communication and interaction.

• Actionable Measures: Accounts found engaging in harmful activities are suspended or permanently banned after a thorough review.

5. Educational Resources for Safe Online Interactions

SyncMee provides guidelines to help users stay safe online, such as:

• Tips to avoid sharing sensitive personal information.

• Steps to identify and report harmful or suspicious activity.

• Guidelines for respectful and responsible online behavior.

6. Cooperation with Authorities

SyncMee actively works with child protection organizations and law enforcement agencies when necessary. If any illegal activity is reported or detected, we immediately notify the appropriate authorities and provide the required evidence to ensure prompt action.

7. Continuous Policy Updates

We regularly review and update our safety standards to align with industry regulations and user feedback. This ensures SyncMee remains a secure platform for all users.

8. Contact Information

For any questions, concerns, or to report violations, please contact us directly:

• To exercise your rights, contact us at support@syncmee.com